Award Winning Tech Support

Red Star offers high quality computer and network services in Northwest Arkansas, that won’t break the bank. Professional, affordable, support that is experienced, fast, and reliable. With a wide range of computer and network services available in Northwest Arkansas, Red Star has the expertise to keep your systems healthy, and you happy! If you are in need of computer and network services or support, and tired of paying big box prices, Call Red Star!

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Technical Support

Website Design

Northwest Arkansas Website Design- Having a web presence today is like having an ad in the yellow pages 20 years ago, only better. Simply put, a web presence generates business. How much web based business you generate depends on how much you invest into your web presence. A visually appealing website with organized content, quality

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Technical Support

WiFi

WiFi is a wireless technology utilizing radio waves that create a high speed connection for computers, printers, cell phones, gaming consoles and more used in offices, homes, warehouses or just about anywhere you might need to access information, networks, data, voice and streaming services without any cables or wires. Network Security should be a priority

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Technical Support

Virus Removal

Virus and Malware issues can create potentially devastating consequences. Not only can you have your identity and financial information (credit cards, tax info, bank info, etc…), potentially hijacked, used without your consent or maybe sold on the black market, your critical data can become corrupted and unrecoverable. There is a laundry list of things that

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Technical Support

Software Installs

Computer soft-ware is a collection of instructions in machine language that tells the computer’s resources to perform specific tasks. In the most basic sense, it tells hardware what to do. Users interface with software all the time, everywhere. It’s on your computers, phones, tablets and so on… Operating systems, applications like Microsoft Office, apps on

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Technical Support

Servers

The term “servers” is a widely used word in the IT industry. Servers – Theoretically, any computer that shares it’s resources with clients is functioning as a server. So if you are at home and using one computer to access a shared file on another computer, the other computer is acting as the server. This

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Technical Support

Routers and Switches

Routers A Router is a network device that sends data packets across networks. Routers connect 2 networks together. Whether its two LANs, WANs or both. For example, a router in your home or office connects your LAN to the internet. Here is another example; there is the Widget Company. They have two offices, one in

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Technical Support

Network Design

Design – Requires innovation, and the ability to think outside of the box. Small and medium sized businesses usually don’t have a large technology budget like the larger businesses and corporations have. Small businesses can’t afford to throw down money for redundant data pipes, redundant firewalls, redundant backbones, clustered server environments for failover, redundant backup

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Technical Support

Network Cabling

For information technology, data and voice cabling are an integral part of building networks. Servers, computers, printers and phones are cabled unless you have a complete wireless environment, but even then you still have cables. A proper installation should look clean, with everything labeled appropriately, according to the design (if available). An example of proper

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Technical Support

Printers

Printers – They come in all different shapes and sizes, with an abundance of options to choose from. B&W, color, thermal, laserjet, inkjet, large format, multi-function, photo, receipt, mobile, are a few examples of the different kinds of printers available. Most of today’s are either USB or network connected (that includes wireless networks). Network MFPs

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Technical Support

Mobile Office

The Mobile Office has been around a while. In the literary sense, any occupation that had resources on wheels that moved with the worker is a mobile office. Hotdog cart vendors, food trucks, the milk man and ice cream trucks are all examples of how mobile offices started out. Heck, even the paperboy had his.

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Technical Support

Hardware Upgrades

Upgrades and Repair – Hardware Upgrades – Hardware upgrades happen all the time. Servers, computers, firewalls, upgrading components of networks is a constant ordeal. Whether due to a failure or upgrades to better equipment, technology is constantly evolving requiring hardware upgrades. Do you need more hard drive space? Do you want to run multiple screens but

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Technical Support

Firewalls

A Firewall is a network security appliance or device that accepts or rejects data traffic to or from the internet (WAN) from a private network (LAN) based on access rules. Firewalls help secure an internal network from an untrusted network like the internet. There are hardware based firewalls and software based. Information technology best practices

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Technical Support

Data Backups

How important is your data on your servers? How much is your information technology data worth? Do you have data compliance regulations to follow? Data backups are one of the most important aspects of a network. Ensuring you have proper backup in place give you the peace of mind knowing if disaster happens and you

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Technical Support

Cloud Integration

What is the Cloud? Cloud – What’s all this craziness I keep hearing about? OK, here we go, are you ready people? The cloud is just another name for the internet, cyberspace. Yep, it’s just another marketing scheme for information technology. I’m not sure who coined the name cloud, or when for that matter, but

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Technical Support

Access Control Systems

Access Control Systems are designed to identify users and control entry and exit from protected areas. These systems are commonly found on doors and gates for network security to protect servers, firewalls and data, along with other pertinent business files like accounting and human resources. Security Cameras can be integrated into the access control system,

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